Returns & Exchanges

At Petite Mort, we want you to be completely satisfied with your beauty ritual. If you are not happy with your purchase, we accept returns on unopened and unused products within 30 days of delivery.

1

Initiate Your Request

Log into your account portal or contact our concierge team with your order number to request a Return Merchandise Authorization (RMA) number.

2

Prepare Your Package

Securely pack the items in their original packaging, ensuring all protective seals are intact to qualify for a full refund.

3

Attach the Label

Affix the prepaid shipping label provided via email to your parcel and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our laboratory verifies the condition of the return, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing